top of page

Join Our Team

Scooper Job Description

A Sweet Retreat Scooper is responsible for providing hospitality to customers who enter our ice cream shop. Scoopers educate our customers on the ice creams and sorbets that we make in house.  Scoopers maintain a clean work and customer environment at all times. This includes adhering to company cleaning procedures and local health codes. Each scooper works as part of a larger team, always prepared for customers and clearly communicating with co-workers and managers. Scoopers run and manage the register with precision and clarity.

Scooper Requirements

  • Be at least 14 years old at the time of hire

  • Have open availability especially during nights, weekends, and able to work past 10 pm in the summer months

  • Be available at least 14+ hours per week with no planned absences longer than 10 days in a row from May-August

  • Able to lift at least 30 lbs. 

  • Attention to detail and ability to think creatively 

  • Able to work calmly and with a smile in high-stress situations

  • Energetic, positive and outgoing personality

  • Willingness to learn and works well in a team environment​

  • Have access to a phone that can make calls and text

  • Able to work on your feet for at least 6-8 hour

1.Build a Resume:

Create a resume that includes previous job experiences and at least 2 professional references.

2. Write a Cover Letter:

Please write a cover letter including the following topics: 


  • Tell us your favorite ice cream memory and why it is special to you. 

  • What work/ life experiences do you have that have prepared you for this position?

  • Why do you want to work at Sweet Retreat Ice Cream?​

3. Email ​Resume to or bring it by our store. 

How to Apply: 

Scooper Responsibilities: 

​​Deliver Hospitality 

  • Greet each customer with a smile

  • Offer flavor samples, pairing suggestions, and overall flavor knowledge

  • Continue to go above and beyond for customers even while busy

  • Deliver the best product you can each and every time


Work Smart, Work Hard

  • Keep the front of house and back of house organized and clean

  • Help unload ice cream when deliveries arrive

  • Work with a sense of urgency while remaining calm

  • Use coworkers and managers to your advantage and be part of the team


Build the Sweet Retreat Brand and Culture

  • Be knowledgeable about flavors, stores, events, partners 

  • Have fun and build relationships with coworkers and customers

  • Represent Sweet Retreat positively within the community

What you get from Us: 

  • Scooper positions start at going rate + tips


bottom of page